System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Saturday 11th July 2026

No incidents reported

Friday 10th July 2026

Starhub Enterprise Messaging Platform - Network / Supplier Notification - RESOLVED

Dear Customer,

We have completed our investigation and confirmed that the reported SMS delivery incident does not impact the StarHub Messaging Platform.

Our teams have validated that StarHub messaging services are operating normally, and no service degradation has been identified within the platform.

As there is no impact to StarHub Messaging Platform services, we will now mark this incident as Resolved.

Thank you for your patience and understanding. If you continue to experience any issues, please contact our support team for further assistance.

Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a service issue with Soprano Asia Messaging Platform.

Event description: Delay on SMS delivery

Impacted Services: SMS

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Thursday 9th July 2026

No incidents reported

Wednesday 8th July 2026

No incidents reported

Tuesday 7th July 2026

No incidents reported

Monday 6th July 2026

No incidents reported

Sunday 5th July 2026

No incidents reported