System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator SingTel, has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, MO (Mobile Originated) SMS may experience some intermittent delays. No other network destinations are affected by this event.

Notification Details:

Impacted Services: MO messages into Singtel, Singapore

Start of Event: 21/10/2026 - 01:00 SGT

End of Event: 21/10/2026 - 05:00 SGT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Wednesday 14th October 2026

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 hours ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7708

Description: Certificate Update

Maintenance start time: 14/10/2026 - 00:00 SGT

Maintenance end time: 14/10/2026 - 00:30 SGT

Impact: No Service Impact is expected.

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Tuesday 13th October 2026

No incidents reported

Monday 12th October 2026

No incidents reported

Sunday 11th October 2026

No incidents reported

Saturday 10th October 2026

No incidents reported

Friday 9th October 2026

No incidents reported

Thursday 8th October 2026

No incidents reported