System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator SingTel has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, no service impact is anticipated; however, there may be message latency during the maintenance window. No other network destinations are affected by this event

Notification Details:

Impacted Services: Singtel CPaaS SMS and Messaging services

Start of Event: 2026-08-02, 01:00:00 GMT+8

End of Event: 2026-08-02, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Saturday 1st August 2026

No incidents reported

Friday 31st July 2026

No incidents reported

Thursday 30th July 2026

No incidents reported

Wednesday 29th July 2026

No incidents reported

Tuesday 28th July 2026

No incidents reported

Monday 27th July 2026

No incidents reported

Sunday 26th July 2026

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 5 days ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 26/07/2026 - 06:00 SGT

Maintenance end time: 26/07/2026 - 07:00 SGT

Impact: No downtime

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 5 days ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.