System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-7464

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 19/08/2026 - 23:00 SGT

Maintenance end time: 20/08/2026 - 03:00 SGT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 19th August 2026

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance - CANCELLED, scheduled 10 minutes ago

Dear Customer,

We are writing to inform you that the upcoming scheduled system maintenance for Singtel CPaaS SMS Services, previously communicated for 20 August 2026, 01:00H to 05:00H (GMT+8), has been cancelled.

As a result, no service impact or interruption is expected, and all Singtel CPaaS SMS services will continue to operate as normal during the previously communicated maintenance window.

Service: Singtel CPaaS SMS Services

Original Maintenance Date: 20 August 2026

Original Maintenance Window: 01:00 - 05:00 (GMT+8)

We apologise for any inconvenience caused and appreciate your understanding. If the maintenance activity is rescheduled, a new notification will be sent in advance.

Tuesday 18th August 2026

No incidents reported

Monday 17th August 2026

No incidents reported

Sunday 16th August 2026

No incidents reported

Saturday 15th August 2026

No incidents reported

Friday 14th August 2026

No incidents reported

Thursday 13th August 2026

No incidents reported