System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7379

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 28/05/2026 - 03:00 SGT

Maintenance end time: 28/05/2026 - 07:00 SGT

Impact: No Impact

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 24th May 2026

No incidents reported

Saturday 23rd May 2026

StarHub Enterprise Messaging Platform Portals Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform you that we recently experienced a service-impacting issue affecting SMS delivery (MT), which resulted in intermittent delivery degradation We have implemented necessary fix and service have now been fully restored.

At this time, all systems are operating normally. We are continuing to closely monitor the situation to ensure sustained service stability and prevent any recurrence.

Impacted Services: SMS Delivery (MT)

Start time: 23/05/2026 - 13:20 SGT

End time: 23/05/2026 - 13:46 SGT

Friday 22nd May 2026

No incidents reported

Thursday 21st May 2026

No incidents reported

Wednesday 20th May 2026

No incidents reported

Tuesday 19th May 2026

No incidents reported

Monday 18th May 2026

No incidents reported