System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Friday 27th July 2018

Notice of Planned Service Maintenance, scheduled 7 years ago

Dear Customer,

We are writing to inform you that Soprano will be undertaking maintenance work on the Starhub Enterprise Messaging Suite between 02:00 AM to 06:00 AM (SGT) on Friday, 27 July 2018.

We expect an outage period of up to one hour during the maintenance window where the messages may be queued and the functionality within the platform will be limited.

Date: Friday, 27 July 2018

Time: 02:00 AM to 06:00 AM (SGT)

We apologise for any inconvenience this may cause. Our team will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at help@sopranodesign.com

Best Regards
Soprano Design

Friday 20th July 2018

No incidents reported

Thursday 19th July 2018

Notice of Planned Service Maintenance - START, scheduled 7 years ago

Dear Customer,

We are writing to inform you that Soprano will now start the maintenance work on the Starhub Enterprise Messaging Suite.

Our Engineers will notify you after the work has been completed.

Best Regards,
Soprano Design

Notice of Planned Service Maintenance - FINAL, scheduled 7 years ago

Dear Customer,

We are writing to inform you that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance start time: 02:00 AM (SGT)

Maintenance end time: 05:22 AM (SGT)

Downtime: 0 minutes

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design

Wednesday 18th July 2018

No incidents reported

Tuesday 17th July 2018

No incidents reported

Monday 16th July 2018

No incidents reported

Sunday 15th July 2018

No incidents reported

Saturday 14th July 2018

No incidents reported