System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 2nd October 2018

Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue with delivery towards Singtel numbers has been resolved at the operator side and the services are fully recovered.

Best Regards
Soprano Design

Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing issue with message delivery to Singtel numbers, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working with STARHUB to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Tuesday/02/10/2018

Time: 07:25 AM (SGT)

Impacted Services: Message delivery towards Singtel numbers are impacted

Best Regards
Soprano Design

Monday 1st October 2018

No incidents reported

Sunday 30th September 2018

No incidents reported

Saturday 29th September 2018

No incidents reported

Friday 28th September 2018

No incidents reported

Thursday 27th September 2018

No incidents reported

Wednesday 26th September 2018

No incidents reported