System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 28th February 2019

No incidents reported

Wednesday 27th February 2019

Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Tue/27/Feb

Time: 09:38PM (SGT)

Best Regards
Soprano Design

Tuesday 26th February 2019

Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Service Restored: Tue/27/Feb 22:05 PM (SGT)

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

Monday 25th February 2019

No incidents reported

Sunday 24th February 2019

Notice of Service Impacting Issue - RESOLVED, scheduled 6 years ago

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

Notice of Service Impacting Issue, scheduled 6 years ago

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Sunday, 24 February 2019

Time: 03:40 AM(SGT)

Impacted Services: MO & MT Failed

Best Regards
Soprano Design

Saturday 23rd February 2019

No incidents reported

Friday 22nd February 2019

No incidents reported