System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 19th March 2019

Notice of Planned Service Maintenance - FINAL, scheduled 6 years ago

Dear Customer,

We are writing to inform you that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance start time: 00:00 AM (SGT)

Maintenance end time: 03:00 AM (SGT)

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design

Notice of Planned Service Maintenance - START, scheduled 6 years ago

Dear Customer,

We are writing to inform you that Soprano will now start the maintenance work on the Starhub Enterprise Messaging Suite.

Description: Maintenance work on power configuration at our secondary site by NTT. Our services are being hosted in primary site, thus services will not be impacted.

Our Engineers will notify you after the work has been completed.

Best Regards,
Soprano Design

Monday 18th March 2019

No incidents reported

Sunday 17th March 2019

No incidents reported

Saturday 16th March 2019

No incidents reported

Friday 15th March 2019

No incidents reported

Thursday 14th March 2019

No incidents reported

Wednesday 13th March 2019

No incidents reported