Dear Customer,

We are writing to inform you that the recent scheduled maintenance on 25/03/2019 has been cancelled. Soprano will be performing maintenance work on the Starhub Enterprise Messaging Suite between 03:00 AM and 06:00 AM (SGT) on Monday 01/04/2019.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of 30 minutes. See the summary below for further details.

Date: 01 April 2019

Time: 03:00 a.m. to 06:00 AM (SGT)

Impacted Services: Maintenance work which might affect outgoing (MT) and incoming (MO) SMS traffic.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at help@sopranodesign.com.

Best Regards
Soprano Design

Dear Customer,

We are writing to inform you that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance start time: 00:00 AM (SGT)

Maintenance end time: 03:00 AM (SGT)

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design