System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues

Notifications

Monday 1st April 2019

Notice of Planned Service Maintenance [RESCHEDULED], scheduled 6 years ago

Dear Customer,

We are writing to inform you that the recent scheduled maintenance on 25/03/2019 has been cancelled. Soprano will be performing maintenance work on the Starhub Enterprise Messaging Suite between 03:00 AM and 06:00 AM (SGT) on Monday 01/04/2019.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of 30 minutes. See the summary below for further details.

Date: 01 April 2019

Time: 03:00 a.m. to 06:00 AM (SGT)

Impacted Services: Maintenance work which might affect outgoing (MT) and incoming (MO) SMS traffic.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at help@sopranodesign.com.

Best Regards
Soprano Design

Monday 25th March 2019

No incidents reported

Sunday 24th March 2019

No incidents reported

Saturday 23rd March 2019

No incidents reported

Friday 22nd March 2019

No incidents reported

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

No incidents reported