Dear Customer,

We are writing to inform you that Soprano will be performing maintenance work on the Starhub Enterprise Messaging Suite between 3:00 AM and 6:00 AM (SGT) on Wednesday/24/04/2019.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of 30 minutes. See the summary below for further details.

Date: 24/04/2019

Time: 3:00 AM to 6:00 AM (SGT)

Impacted Services: Outgoing (MT) and incoming (MO) SMS traffic and DN will be impacted.

Description: Maintenance work which might affect outgoing (MT) and incoming (MO) SMS traffic.

We apologize for any inconvenience this may cause and will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at help@sopranodesign.com.

Best Regards
Soprano Design