System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-26, 06:00 AM SGT

End of Event: 2026-07-26, 07:00 AM SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 28th April 2019

No incidents reported

Saturday 27th April 2019

No incidents reported

Friday 26th April 2019

No incidents reported

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

Notice of Planned Service Maintenance - FINAL, scheduled 7 years ago

Dear Customer,

We are writing to inform you that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance start time: 03:00 AM (SGT)

Maintenance end time: 06:00 AM (SGT)

Total Downtime: 29 minutes

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design

Notice of Planned Service Maintenance - START, scheduled 7 years ago

Dear Customer,

We are writing to inform you that Soprano will now start the maintenance work on the Starhub Enterprise Messaging Suite.

Our Engineers will notify you after the work has been completed.

Best Regards,
Soprano Design

Tuesday 23rd April 2019

No incidents reported

Monday 22nd April 2019

No incidents reported