System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 9th May 2019

No incidents reported

Wednesday 8th May 2019

No incidents reported

Tuesday 7th May 2019

No incidents reported

Monday 6th May 2019

No incidents reported

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

Notice of Emergency Maintenance - FINAL, scheduled 6 years ago

Dear Customer,

Please be advised that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance start time: 03:00 AM (SGT)

Maintenance end time: 03:10 AM (SGT)

Total Downtime: 1 minute

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design

Notice of Emergency Maintenance - START, scheduled 6 years ago

Dear Customer,

We are writing to inform you that Soprano is starting the maintenance work at 3:00 AM (SGT) on the Starhub Enterprise Messaging Suite.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of [xx] minutes. See the summary below for further details.

Date: Saturday/4/May

Time: 03:00 AM (SGT)

Impacted Services: MT delivery will be delayed

We apologise for any inconvenience this may cause and will email you at the end of the maintenance period. If you have any questions or concerns, please contact Soprano support team at help@sopranodesign.com.

Best Regards
Soprano Design

Friday 3rd May 2019

No incidents reported