System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Thursday 30th May 2019

No incidents reported

Wednesday 29th May 2019

No incidents reported

Tuesday 28th May 2019

No incidents reported

Monday 27th May 2019

No incidents reported

Sunday 26th May 2019

No incidents reported

Saturday 25th May 2019

Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the system has been restored and the services are fully recovered.

Service Restored: Sat/25/May 05:30 AM (SGT)

Please accept our apologies for any inconveniences caused.

Best Regards
Soprano Design

Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing connectivity issues with StarHub Enterprise Messaging platform, as a result you may have noticed delays or an inability to send and receive messages.

Soprano engineers are working to resolve the issue as soon as possible and we will be in touch with an update as soon as possible.

Date: Sat/25/May.

Time: 05:00 AM (SGT).

Best Regards
Soprano Design

Friday 24th May 2019

No incidents reported