System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-26, 06:00 AM SGT

End of Event: 2026-07-26, 07:00 AM SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Monday 29th July 2019

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 7 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 29/07/2019 03:00 SGT
Maintenance end time: 29/07/2019 06:00 SGT

Impact: We expect the maintenance will have NO downtime.

We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.

Saturday 20th July 2019

No incidents reported

Friday 19th July 2019

No incidents reported

Thursday 18th July 2019

No incidents reported

Wednesday 17th July 2019

No incidents reported

Tuesday 16th July 2019

No incidents reported

Monday 15th July 2019

No incidents reported

Sunday 14th July 2019

No incidents reported