System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-26, 06:00 AM SGT

End of Event: 2026-07-26, 07:00 AM SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 1st August 2019

No incidents reported

Wednesday 31st July 2019

No incidents reported

Tuesday 30th July 2019

No incidents reported

Monday 29th July 2019

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 7 years ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Starhub Enterprise Messaging Platform has been cancelled.

Original Date/Time: Monday 29th July, 2019, 03:00 AM to 06:00 AM SGT

We apologise for any inconvenience this may have caused.

Sunday 28th July 2019

No incidents reported

Saturday 27th July 2019

No incidents reported

Friday 26th July 2019

No incidents reported