Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
StarHub Enterprise Messaging Platform
StarHub Enterprise Messaging Platform Portals
Operational
API: HTTP
Operational
API: REST
Operational
API: SMPP
Operational
API: SMTP (email2sms)
Operational
API: WSDL
Operational
API: GAMMA
Operational
GAMMA
Operational
StarHub Enterprise Messaging Platform Support Centre
Email support
Operational
Phone support
Operational
Platform Uptime
HTTP API Response Time
Notifications
Saturday 24th August 2019
No incidents reported
Friday 23rd August 2019
No incidents reported
Thursday 22nd August 2019
No incidents reported
Wednesday 21st August 2019
No incidents reported
Tuesday 20th August 2019
StarHub Enterprise Messaging Platform PortalsStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue
Dear Customer,
We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.
Event description: Service Issue
Impacted Services: User unable to create new contact/list using portal.
Start time: 20/08/2019 - 16:25 PM SGT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
StarHub Enterprise Messaging Platform PortalsStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED
Dear Customer,
We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.
Event description: Service Issue
Impacted Services: User unable to create new contact/list using portal.
Start time: 20/08/2019 - 16:25 PM SGT
End time: 20/08/2019 - 16:45 PM SGT
Please accept our apologies for any inconvenience caused.
Monday 19th August 2019
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 6 years ago
Dear Customer,
We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.