System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator M1, Singapore, has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, SMS - MO/MT, DR and BAS will have intermittent impact during the maintenance period. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS - MO/MT, DR and BAS messages into M1, Singapore

Event Dates: 28, 29 Apr & 5, 6 May 2026 02:00 AM to 05:00 AM GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 27th October 2019

Starhub Enterprise Messaging Platform - Network / Supplier Notification - INITIAL, scheduled 6 years ago

Dear customer,

We would like to inform you that we have been informed by our hosting supplier that they will be carrying out Scheduled maintenance activity.

Duration: 00:00 AM to 08:00 AM 27-October, 2019 (SGT)
Affected Service: Data Center iNet

Reason: Infrastructure upgrade on our network equipment
Impact: There will be minimal service disruption during this time.

Sunday 20th October 2019

No incidents reported

Saturday 19th October 2019

No incidents reported

Friday 18th October 2019

No incidents reported

Thursday 17th October 2019

No incidents reported

Wednesday 16th October 2019

No incidents reported

Tuesday 15th October 2019

No incidents reported

Monday 14th October 2019

No incidents reported