System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 19/02/2026 - 21:00 SGT

Maintenance end time: 20/02/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 27th October 2019

Starhub Enterprise Messaging Platform - Network / Supplier Notification - INITIAL, scheduled 6 years ago

Dear customer,

We would like to inform you that we have been informed by our hosting supplier that they will be carrying out Scheduled maintenance activity.

Duration: 00:00 AM to 08:00 AM 27-October, 2019 (SGT)
Affected Service: Data Center iNet

Reason: Infrastructure upgrade on our network equipment
Impact: There will be minimal service disruption during this time.

Monday 21st October 2019

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 6 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 22/03/2018 - 03:00 SGT
Maintenance end time: 22/03/2018 - 06:15 SGT

Impact: No downtime.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 6 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Sunday 20th October 2019

No incidents reported

Saturday 19th October 2019

No incidents reported

Friday 18th October 2019

No incidents reported

Thursday 17th October 2019

No incidents reported

Wednesday 16th October 2019

No incidents reported

Tuesday 15th October 2019

No incidents reported