System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Tuesday 12th November 2019

No incidents reported

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

StarHub Enterprise Messaging Platform Portals Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue

Dear Customer,

We are currently experiencing a connection issue with Starhub Enterprise Messaging Platform.

Event description: Access via Portal is unreachable
Impacted Services: STARHUB Enterprise Messaging portal
Start time: 07/11/2019 - 11:40 SGT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

StarHub Enterprise Messaging Platform Portals Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.

Event description: Access via Portal is unreachable Impacted Services: STARHUB Enterprise Messaging portal Start time: 07/11/2019 - 11:40 SGT
End time: 07/11/2019 - 11:50 SGT

Please accept our apologies for any inconvenience caused.

Wednesday 6th November 2019

No incidents reported