System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 19/02/2026 - 21:00 SGT

Maintenance end time: 20/02/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Tuesday 17th March 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-1308

Description: Implementation of an enhanced security service

Maintenance start time: 17/03/2019 - 02:00 SGT
Maintenance end time: 17/03/2019 - 06:00 SGT

Impact: Approximately 30-45 minute service impact between 02:30-03:30 SGT

We will email you at the beginning and end of the maintenance period.

Saturday 7th March 2020

No incidents reported

Friday 6th March 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 6 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 07/03/2020 - 02:00 SGT

Maintenance end time: 07/03/2020 - 05:15 SGT

Impact: 12 minutes downtime across all services.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 6 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Thursday 5th March 2020

No incidents reported

Wednesday 4th March 2020

No incidents reported

Tuesday 3rd March 2020

No incidents reported

Monday 2nd March 2020

No incidents reported

Sunday 1st March 2020

No incidents reported