System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 19/02/2026 - 21:00 SGT

Maintenance end time: 20/02/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Friday 13th March 2020

No incidents reported

Thursday 12th March 2020

No incidents reported

Wednesday 11th March 2020

No incidents reported

Tuesday 10th March 2020

No incidents reported

Monday 9th March 2020

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform

Maintenance start time: Monday 09 March - 02:00 SGT
Maintenance end time: Monday 09 March - 04:30 SGT

Impact: There was a brief interruption/outage to the service of 5 minutes between 02:43 and 02:48 SGT

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Description: Return to Primary Site (from DR site post PCR-1227)

Maintenance start time: Monday 09 March - 02:00 SGT Maintenance end time: Monday 09 March - 05:00 SGT

PCR : 1331

Impact: There will be a service outage of up to 60 minutes, between 02:30-03:30 - SGT

We will email you at the beginning and end of the maintenance period.

Sunday 8th March 2020

No incidents reported

Saturday 7th March 2020

No incidents reported