System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 19/02/2026 - 21:00 SGT

Maintenance end time: 20/02/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Thursday 19th March 2020

No incidents reported

Wednesday 18th March 2020

No incidents reported

Tuesday 17th March 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Soprano Asia Messaging Platform has been cancelled.

Original Date/Time: Tuesday 17 March 03:00-06:00 SGT

Reference: PCR-1308

Monday 16th March 2020

No incidents reported

Sunday 15th March 2020

No incidents reported

Saturday 14th March 2020

No incidents reported

Friday 13th March 2020

No incidents reported