System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 9th June 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-1584

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 09/06/2020 - 03:00 SGT
Maintenance end time: 09/06/2020 - 06:00 SGT

Impact: We expect little or no impact.

We will email you at the beginning and end of the maintenance period.

Tuesday 26th May 2020

No incidents reported

Monday 25th May 2020

No incidents reported

Sunday 24th May 2020

No incidents reported

Saturday 23rd May 2020

No incidents reported

Friday 22nd May 2020

No incidents reported

Thursday 21st May 2020

No incidents reported

Wednesday 20th May 2020

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Reference: PCR-1570

Description: Emergency platform maintenance works.

Maintenance start time: Thursday 21/05/2020 - 03:00 (local time)
Maintenance end time: Thursday 21/05/2020 - 05:00 (local time)

Impact: There is an expected service interruption of up to 40-45 minutes between 3:30 SGT and 4:15 SGT.

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Reference: PCR-1570

Maintenance start time: Thursday 21/05/2020 - 03:00 (local time)

Maintenance end time: Thursday 21/05/2020 - 04:15 (local time)

Impact: 2 minute service interruption

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the emergency maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.