System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7137

Description: To perform system security updates

Maintenance start time: 02/03/2026 - 21:00 SGT

Maintenance end time: 03/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 03/03/2026 - 21:00 SGT

Maintenance end time: 04/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Monday 8th June 2020

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Reference: PCR-1564

Description: Emergency comms for the following change

Maintenance start time: 08/06/2020 - 01:00 SGT
Maintenance end time: 08/06/2020 - 05:00 SGT

Impact: There will be 2 interruptions of service of up to 30 minutes in total between 01:30 SGT - 04:30 SGT.

We will email you at the beginning and end of the maintenance period.

Wednesday 3rd June 2020

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Reference: PCR-1563

Description: Emergency Database Maintenance

Maintenance start time: 03/06/2020 - 01:00 SGT
Maintenance end time: 03/06/2020 - 05:00 SGT

Impact: There will be 2 interruptions of service of up to 30 minutes in total between 01:30 SGT - 04:30 SGT.

We will email you at the beginning and end of the maintenance period.

Monday 1st June 2020

No incidents reported

Sunday 31st May 2020

No incidents reported

Saturday 30th May 2020

No incidents reported

Friday 29th May 2020

No incidents reported

Thursday 28th May 2020

No incidents reported

Wednesday 27th May 2020

No incidents reported

Tuesday 26th May 2020

No incidents reported