System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Sunday 23rd August 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Reference : PCR-1736

Impact: There was no service impact

Saturday 22nd August 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Reference: PCR-1736

Our team will notify you after the work has been completed.

Friday 21st August 2020

No incidents reported

Thursday 20th August 2020

No incidents reported

Wednesday 19th August 2020

No incidents reported

Tuesday 18th August 2020

No incidents reported

Monday 17th August 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-1929

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 01/09/2020 - 03:00 SGT

Maintenance end time: 01/09/2020 - 06:00 SGT

Impact: There may be an interruption of up to 5 minutes experienced during this maintenance window for some customers

We will email you at the beginning and end of the maintenance period.