Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2013

Description: Platform Performance & Maintenance Activities - DR site

Maintenance start time: 07/10/20 - 03:00 SGT

Maintenance end time: 07/10/20 - 05:00 SGT

Impact: SMPP customers may see a brief interruption to service depending their own configuration due to the SMPP rebind required. There is no service impact expected for all other customers.

This is the second of three changes across the DR and Primary sites. You will receive a further notification next week for the remaining change related to this activity, scheduled for 14 October.

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2012

Maintenance start time: 30/09/20 - 03:00 SGT

Maintenance end time: 30/09/20 - 04:40 SGT

Impact: There was no service impact with this change.