System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7137

Description: To perform system security updates

Maintenance start time: 02/03/2026 - 21:00 SGT

Maintenance end time: 03/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 03/03/2026 - 21:00 SGT

Maintenance end time: 04/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Sunday 18th October 2020

No incidents reported

Saturday 17th October 2020

No incidents reported

Friday 16th October 2020

No incidents reported

Thursday 15th October 2020

No incidents reported

Wednesday 14th October 2020

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

PCR Reference : PCR-2014

Maintenance start time: 14/10/20 - 03:00 SGT

Maintenance end time: 14/10/20 - 05:30 SGT

Impact: Some customers may have experienced a service interruption between 03:11-03:25.

We apologise for the service interruption.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Tuesday 13th October 2020

No incidents reported

Monday 12th October 2020

No incidents reported