System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator Singapore StarHub, has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, no service impact is anticipated; however, there may be message latency during the maintenance window. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS

Start of Event: 2026-09-25, 01:00 GMT+8

End of Event: 2026-09-25, 05:00 GMT+8

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Tuesday 18th May 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2990

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 18/05/2021 - 03:00 SGT
Maintenance end time: 18/05/2021 - 06:00 SGT

Impact: No impact to services

We will email you at the beginning and end of the maintenance period.

Tuesday 4th May 2021

No incidents reported

Monday 3rd May 2021

No incidents reported

Sunday 2nd May 2021

No incidents reported

Saturday 1st May 2021

No incidents reported

Friday 30th April 2021

No incidents reported

Thursday 29th April 2021

No incidents reported

Wednesday 28th April 2021

No incidents reported