Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-3588

Description: 2021 Release 3.0 Software version with patches and enhancements.

Maintenance start time: Tuesday 26/10/2021 - 03:00 SGT/PHT Maintenance end time: Tuesday 26/10/2021 - 07:00 SGT/PHT

Impact: All services will be available, but some services may be unavailable between 30 mins to 45 mins in the 2nd half of the change window.

We will email you at the beginning and end of the maintenance period.

Regards

Soprano Support Team

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-3504

Description: Database Maintenance Activities

Maintenance start time: Monday 18/10/2021 - 04:00 SGT/PHT Maintenance end time: Monday 18/10/2021 - 06:00 SGT/PHT

Impact: Service interruption to Schedule Lists between 4:30am to 4:40am. No impact to any other services such as OTP and Portal access.

We will email you at the beginning and end of the maintenance period.