Dear Customer,

We are writing to inform you that maintenance window has been extended by 1.5 hrs

Reference: PCR-3504

Description: Database Maintenance Activities

There has been NO service impact within the maintenance window to this point.

The up to 5 minutes interruption to the scheduled list feature will now occur between 7:30am-8:30am (SGT/MYT/PHT )

A reminder that no other feature on the platform is impacted, such as API connectivity and all other portal features

We will email you at end of the maintenance period.

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Reference: PCR-3504

Description: Database Maintenance Activities

Maintenance start time: Saturday 27/11/2021- 4:00pm SGT (CET – 27/11/2021 – 9:00am / AEDT - 27/11/2021 – 7pm)

Maintenance end time: Sunday 28/11/2021 - 7:00am SGT (CET – 28/11/2021 – 12:00am / AEDT - 27/11/2021 – 10am )

Impact:

1. All other portal and API services will be unaffected for the entire change window.

2. Scheduled lists will be unavailable between 9am-10am on Sunday 28th November for a period of up to 5 minutes.

Our team will notify you after the work has been completed.