System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator Singapore StarHub, has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, no service impact is anticipated; however, there may be message latency during the maintenance window. No other network destinations are affected by this event

Notification Details:

Impacted Services: SMS

Start of Event: 2026-09-25, 01:00 GMT+8

End of Event: 2026-09-25, 05:00 GMT+8

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Wednesday 26th January 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-3852

Description: 2021 Release 4.0 Software version with patches and enhancements.

Maintenance start time: Wednesday 26/Jan/2022 - 03:00 SGT/PHT (UTC+8)

Maintenance end time: Wednesday 26/Jan/2022 - 07:00 SGT/PHT (UTC+8)

Impact: No service disruption expected

We will email you at the beginning and end of the maintenance period.

Thursday 13th January 2022

No incidents reported

Wednesday 12th January 2022

No incidents reported

Tuesday 11th January 2022

No incidents reported

Monday 10th January 2022

No incidents reported

Sunday 9th January 2022

No incidents reported

Saturday 8th January 2022

No incidents reported

Friday 7th January 2022

No incidents reported