System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to notify you that mobile operator SingTel has informed us that there will be a scheduled maintenance for their network infrastructure.

Notification Details: During this period, several rolling restarts will be performed on the SMSC nodes after applying the patches.

Impacted Services: MT messages into Singtel, Singapore Although redundancy is in place, SRISM, MO and MT traffic may experience disruptions or delays between 01:15 and 04:00 hours.

Start of Event: 2026-06-30, 01:00:00 GMT+8

End of Event: 2026-06-30, 05:00:00 GMT+8

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Friday 1st July 2022

No incidents reported

Thursday 30th June 2022

No incidents reported

Wednesday 29th June 2022

No incidents reported

Tuesday 28th June 2022

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 4 years ago

Dear Customer,

We are writing to inform you that the upcoming database maintenance, PCR-4251 on Starhub Enterprise Messaging Platform has been cancelled.

Maintenance Window: 28/06/2022 - 03:00 SGT - 06:00 SGT (To be rescheduled)

We will provide a new notification with the new schedule.

We apologize any inconvenience this may have caused.

Monday 27th June 2022

No incidents reported

Sunday 26th June 2022

No incidents reported

Saturday 25th June 2022

No incidents reported