Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
StarHub Enterprise Messaging Platform
StarHub Enterprise Messaging Platform Portals
Operational
API: HTTP
Operational
API: REST
Operational
API: SMPP
Operational
API: SMTP (email2sms)
Operational
API: WSDL
Operational
API: GAMMA
Operational
GAMMA
Operational
StarHub Enterprise Messaging Platform Support Centre
Email support
Operational
Phone support
Operational
Platform Uptime
HTTP API Response Time
Notifications
Thursday 22nd September 2022
No incidents reported
Wednesday 21st September 2022
No incidents reported
Tuesday 20th September 2022
No incidents reported
Monday 19th September 2022
No incidents reported
Sunday 18th September 2022
No incidents reported
Saturday 17th September 2022
No incidents reported
Friday 16th September 2022
Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED
Dear Customer,
The platform has continued to perform as expected over the last 3hrs.
However support engineers continue to closely monitor the platform performance.
We apologize for the inconvenience caused this evening.
This will be the final notification for this incident.
API: HTTPStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue - UPDATE
Dear Customer,
Support engineers have completed activities to address latency and connectivity issues on the platform.
They are closely monitoring the platform performance
Updates will be shared on further developments.
API: HTTPStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue
Dear Customer,
We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.
Users may experience connectivity issues between 16:45 - 17:00 SGT as restoration works are performed.
Our teams are working to resolve the issue as soon as possible and will be in touch with an update very soon.
