System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Scheduled Maintenance

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 19/02/2026 - 21:00 SGT

Maintenance end time: 20/02/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Monday 16th January 2023

No incidents reported

Sunday 15th January 2023

No incidents reported

Saturday 14th January 2023

No incidents reported

Friday 13th January 2023

No incidents reported

Thursday 12th January 2023

No incidents reported

Wednesday 11th January 2023

No incidents reported

Tuesday 10th January 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - POSTPONED

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Starhub Enterprise Messaging Platform has been postponed.

Original Date/Time: [Wednesday 11th January 2023, 03:00 AM to 07:00 AM SGT]

New Date/Time: [To Be Confirmed. We will advise you as soon as possible.]

Note : There should be no action required by you in regards to this postponement.