Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
Dear Customer,
This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.
Please note that this activity will affect international messaging only.
Notification Details:
Impacted Services: International messaging.
Start of Event: 2026-06-21, 06:00:00 SGT
End of Event: 2026-06-21, 07:00:00 SGT
We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Dear Customer,
This is to notify you that mobile operator SingTel has informed us that there will be a scheduled maintenance for their network infrastructure.
Notification Details: During this period, several rolling restarts will be performed on the SMSC nodes after applying the patches.
Impacted Services: MT messages into Singtel, Singapore Although redundancy is in place, SRISM, MO and MT traffic may experience disruptions or delays between 01:15 and 04:00 hours.
Start of Event: 2026-06-23, 01:00:00 GMT+8
End of Event: 2026-06-23, 05:00:00 GMT+8
We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
Dear Customer,
This is to notify you that mobile operator SingTel has informed us that there will be a scheduled maintenance for their network infrastructure.
Notification Details: During this period, several rolling restarts will be performed on the SMSC nodes after applying the patches.
Impacted Services: MT messages into Singtel, Singapore Although redundancy is in place, SRISM, MO and MT traffic may experience disruptions or delays between 01:15 and 04:00 hours.
Start of Event: 2026-06-30, 01:00:00 GMT+8
End of Event: 2026-06-30, 05:00:00 GMT+8
We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.