System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7137

Description: To perform system security updates

Maintenance start time: 02/03/2026 - 21:00 SGT

Maintenance end time: 03/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 03/03/2026 - 21:00 SGT

Maintenance end time: 04/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Tuesday 14th November 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be conducting Business Continuity Plan testing on the Starhub Enterprise Messaging Platform.

Reference: PCR-5469

Description: BCP Failback [Step 2 of 2]

Maintenance start time: 14/11/2023 - 03:00 SGT

Maintenance end time: 14/11/2023 - 07:00 SGT

Impact: 10-minute service interruption in the first half hour

We will email you at the beginning and end of the maintenance period.

Saturday 11th November 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we will be conducting Business Continuity Plan testing on the Starhub Messaging Platform.

Reference: PCR -5468

Description: BCP Failover [Step 1 of 2]

Maintenance start time: 11/11/2023 - 03:00 SGT

Maintenance end time: 11/11/2023 - 07:00 SGT

Impact: 10-minute service interruption in the first half hour

We will email you at the beginning and end of the maintenance period.

Saturday 28th October 2023

No incidents reported

Friday 27th October 2023

No incidents reported

Thursday 26th October 2023

No incidents reported

Wednesday 25th October 2023

No incidents reported

Tuesday 24th October 2023

No incidents reported

Monday 23rd October 2023

No incidents reported

Sunday 22nd October 2023

No incidents reported