System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7137

Description: To perform system security updates

Maintenance start time: 02/03/2026 - 21:00 SGT

Maintenance end time: 03/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 03/03/2026 - 21:00 SGT

Maintenance end time: 04/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 15th November 2023

No incidents reported

Tuesday 14th November 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 14/11/2023 02:30 SGT

Maintenance end time: 14/11/2023 03:41 SGT

Impact: 7 minutes of outage

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Monday 13th November 2023

No incidents reported

Sunday 12th November 2023

No incidents reported

Saturday 11th November 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 11/11/2023 03:00 SGT

Maintenance end time: 11/11/2023 04:54 SGT

Impact: Total outage 23 minutes. Start Outage => 03:31:52 End outage => 03:54:14

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Friday 10th November 2023

No incidents reported

Thursday 9th November 2023

No incidents reported