System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Saturday 18th November 2023

No incidents reported

Friday 17th November 2023

No incidents reported

Thursday 16th November 2023

No incidents reported

Wednesday 15th November 2023

No incidents reported

Tuesday 14th November 2023

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 2 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 14/11/2023 02:30 SGT

Maintenance end time: 14/11/2023 03:41 SGT

Impact: 7 minutes of outage

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Monday 13th November 2023

No incidents reported

Sunday 12th November 2023

No incidents reported