System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

Some systems are experiencing issues
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7137

Description: To perform system security updates

Maintenance start time: 02/03/2026 - 21:00 SGT

Maintenance end time: 03/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-7136

Description: To perform system security updates

Maintenance start time: 03/03/2026 - 21:00 SGT

Maintenance end time: 04/03/2026 - 01:00 SGT

Impact: No service impact expected

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 27th March 2024

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Starhub Enterprise Messaging Platform has been cancelled.

Description: Release of new Software version with patches and enhancements

Maintenance start time: March 27th, 2024, Wednesday, 03:00 AM SGT

Maintenance end time: March 27th, 2024, Wednesday, 06:00 AM SGT

Tuesday 26th March 2024

No incidents reported

Monday 25th March 2024

No incidents reported

Sunday 24th March 2024

No incidents reported

Saturday 23rd March 2024

No incidents reported

Friday 22nd March 2024

No incidents reported

Thursday 21st March 2024

No incidents reported