System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Friday 29th March 2024

No incidents reported

Thursday 28th March 2024

No incidents reported

Wednesday 27th March 2024

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - CANCELLED, scheduled 2 years ago

Dear Customer,

We are writing to inform you that the upcoming maintenance window on Starhub Enterprise Messaging Platform has been cancelled.

Description: Release of new Software version with patches and enhancements

Maintenance start time: March 27th, 2024, Wednesday, 03:00 AM SGT

Maintenance end time: March 27th, 2024, Wednesday, 06:00 AM SGT

Tuesday 26th March 2024

No incidents reported

Monday 25th March 2024

No incidents reported

Sunday 24th March 2024

No incidents reported

Saturday 23rd March 2024

No incidents reported