System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Tuesday 15th April 2025

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6310

Description: Certificate Update

Maintenance start time: 15/04/2025 - 05:00 SGT

Maintenance end time: 15/04/2025 - 06:00 SGT

Current Certificate Expiration: April 27, 2025

Impact: No downtime is expected

To ensure continued access, please reach out to help@sopranodesign.com to receive the latest certificate. Thank you for your attention to this matter.

Friday 11th April 2025

No incidents reported

Thursday 10th April 2025

No incidents reported

Wednesday 9th April 2025

No incidents reported

Tuesday 8th April 2025

No incidents reported

Monday 7th April 2025

No incidents reported

Sunday 6th April 2025

No incidents reported

Saturday 5th April 2025

No incidents reported