System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Thursday 22nd May 2025

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 1 year ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.





Maintenance start time: 22/05/2025 - 03:00 SGT


 Maintenance end time: 22/05/2025 - 07:00 SG




Impact: No expected service impact


Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 1 year ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Wednesday 21st May 2025

No incidents reported

Tuesday 20th May 2025

No incidents reported

Monday 19th May 2025

No incidents reported

Sunday 18th May 2025

No incidents reported

Saturday 17th May 2025

No incidents reported

Friday 16th May 2025

No incidents reported