System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance

Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Sunday 30th November 2025

No incidents reported

Saturday 29th November 2025

No incidents reported

Friday 28th November 2025

No incidents reported

Thursday 27th November 2025

Soprano Asia Messaging Platform - Network/Supplier Emergency Service Maintenance, scheduled 6 months ago

Dear Customer,

This is to notify you that our provider towards India has informed us that there will be an emergency maintenance for their network infrastructure.

During the period specified below, MT delivery will be intermittent towards this destination. We can confirm that no other destinations are affected by this event.

Notification Details: Impacted Services: MT messages into India Start of Event: 2025-11-27, 03:30 SGT End of Event: 2025-11-27, 07:30 SGT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Wednesday 26th November 2025

No incidents reported

Tuesday 25th November 2025

No incidents reported

Monday 24th November 2025

No incidents reported