System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

StarHub Enterprise Messaging Platform

StarHub Enterprise Messaging Platform Portals

Operational

API: HTTP

Operational

API: REST

Operational

API: SMPP

Operational

API: SMTP (email2sms)

Operational

API: WSDL

Operational

API: GAMMA

Operational

GAMMA

Operational

StarHub Enterprise Messaging Platform Support Centre

Email support

Operational

Phone support

Operational

Platform Uptime
HTTP API Response Time

Notifications

Sunday 24th May 2026

No incidents reported

Saturday 23rd May 2026

StarHub Enterprise Messaging Platform Portals Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform you that we recently experienced a service-impacting issue affecting SMS delivery (MT), which resulted in intermittent delivery degradation We have implemented necessary fix and service have now been fully restored.

At this time, all systems are operating normally. We are continuing to closely monitor the situation to ensure sustained service stability and prevent any recurrence.

Impacted Services: SMS Delivery (MT)

Start time: 23/05/2026 - 13:20 SGT

End time: 23/05/2026 - 13:46 SGT

Friday 22nd May 2026

No incidents reported

Thursday 21st May 2026

No incidents reported

Wednesday 20th May 2026

No incidents reported

Tuesday 19th May 2026

No incidents reported

Monday 18th May 2026

No incidents reported