Dear Customer,

This is to inform you that our downstream provider for international delivery has scheduled maintenance activities on their network infrastructure.

Please note that this activity will affect international messaging only.

Notification Details:

Impacted Services: International messaging.

Start of Event: 2026-06-21, 06:00:00 SGT

End of Event: 2026-06-21, 07:00:00 SGT

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Dear Customer,

We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.

Event description: High SMS Delivery Failure

Impacted Services: SMS/MMS (Web&API)

Start time: 11/06/2026 07:45 SGT

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.