Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
StarHub Enterprise Messaging Platform
StarHub Enterprise Messaging Platform Portals
Operational
API: HTTP
Operational
API: REST
Operational
API: SMPP
Operational
API: SMTP (email2sms)
Operational
API: WSDL
Operational
API: GAMMA
Operational
GAMMA
Operational
StarHub Enterprise Messaging Platform Support Centre
Email support
Operational
Phone support
Operational
Platform Uptime
HTTP API Response Time
Notifications
Friday 12th June 2026
No incidents reported
Thursday 11th June 2026
API: SMPPStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED
Dear Customer,
We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.
Event description: High SMS Delivery Failure
Impacted Services: SMS/MMS (Web&API)
Start time: SMS/MMS (Web&API) 07:45 am SGT
End time: SMS/MMS (Web&API) 08:05 am SGT
API: SMPPStarhub Enterprise Messaging Platform - Notice of Service Impacting Issue
Dear Customer,
We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.
Event description: High SMS Delivery Failure
Impacted Services: SMS/MMS (Web&API)
Start time: 11/06/2026 07:45 SGT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
