System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Soprano Asia Messaging Platform.

Reference: PCR-7464

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 19/08/2026 - 23:00 SGT

Maintenance end time: 20/08/2026 - 03:00 SGT

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Wednesday 29th July 2026

No incidents reported

Tuesday 28th July 2026

No incidents reported

Monday 27th July 2026

No incidents reported

Sunday 26th July 2026

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 2 weeks ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Starhub Enterprise Messaging Platform.

Maintenance start time: 26/07/2026 - 06:00 SGT

Maintenance end time: 26/07/2026 - 07:00 SGT

Impact: No downtime

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 2 weeks ago

Dear Customer,

We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.

Our team will notify you after the work has been completed.

Saturday 25th July 2026

No incidents reported

Friday 24th July 2026

No incidents reported

Thursday 23rd July 2026

No incidents reported