System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Wednesday 26th August 2026

No incidents reported

Tuesday 25th August 2026

No incidents reported

Monday 24th August 2026

No incidents reported

Sunday 23rd August 2026

No incidents reported

Saturday 22nd August 2026

No incidents reported

Friday 21st August 2026

Soprano Asia Messaging Platform - Network/Supplier Planned Service Maintenance, scheduled 2 weeks ago

Dear Customer,

This is to notify you that mobile operator M1 has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that due to a planned activity, there will be intermittent impact during the maintenance period for SMS - MO/MT, DR and BAS.

Notification Details:

Date: 21 & 27 Aug 2026

Time: 02:00 MYT - 05:00 MYT

Impact: OrangeGum services (SMS - MO/MT, DR and BAS) will have intermittent impact during the maintenance period.

We will inform if the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Thursday 20th August 2026

No incidents reported