Dear Customer,

We would like to inform you that the certificate update will be carried out on the StarHub Enterprise Messaging Platform according to the schedule below.

Reference: PCR-7769

Description: Certificate Update

Maintenance start time: 21/10/2026 - 03:00 SGT

Maintenance end time: 21/10/2026 - 03:30 SGT

Impact: No service impact is expected.

We apologize for any inconvenience. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Dear Customer,

This is to notify you that mobile operator SingTel, has informed us that their scheduled maintenance for their network infrastructure has been rescheduled.

Please be informed that during the period specified below, MO (Mobile Originated) SMS may experience some intermittent delays. No other network destinations are affected by this event.

Notification Details:

Impacted Services: MO messages into Singtel, Singapore

Original Date/Time: 21/10/2026 - 01:00 AM to 05:00 AM SGT

New Date/Time: 27/10/2026 - 01:00 AM to 05:00 AM SGT

If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.