System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Sunday 11th November 2018

No incidents reported

Saturday 10th November 2018

Notice of Emergency Maintenance - FINAL

Dear Customer,

Please be advised that Soprano has completed the maintenance work on the Starhub Enterprise Messaging Suite.

Maintenance end time: 04:10PM (SGT) Downtime: 15 minutes

We apologise for any inconvenience this may have caused.

Best Regards
Soprano Design

Notice of Emergency Maintenance - START, scheduled 6 years ago

Dear Customer,

We are writing to inform you that Soprano is starting the maintenance work at 5:00 AM (SGT) on the Starhub Enterprise Messaging Suite.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of 20 minutes. See the summary below for further details.

Date: Saturday/10/Nov/2018

Time: 05:00 AM (SGT)

Impacted Services: All services in sending messages will be impacted

We apologise for any inconvenience this may cause and will email you at the end of the maintenance period. If you have any questions or concerns, please contact Soprano support team at help@sopranodesign.com.

Best Regards
Soprano Design

Friday 9th November 2018

Notice of Emergency Maintenance, scheduled 6 years ago

Dear Customer,

We are writing to inform you that Soprano will be having maintenance work on the Starhub Enterprise Messaging Suite.

We expect the maintenance activity will have little impact, if any, but may result in a maximum outage of 20 minutes. See the summary below for further details.

Date: Saturday/10/Nov/2018

Time: 05:00 AM (SGT)

Impacted Services: All services in sending messages will be impacted

We apologize for any inconvenience this may cause and will email you at the end of the maintenance period. If you have any questions or concerns, please contact Soprano support team at help@sopranodesign.com

Best Regards
Soprano Design

Thursday 8th November 2018

No incidents reported

Wednesday 7th November 2018

No incidents reported

Tuesday 6th November 2018

No incidents reported

Monday 5th November 2018

No incidents reported