Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.
All systems are operational
StarHub Enterprise Messaging Platform
StarHub Enterprise Messaging Platform Portals
Operational
API: HTTP
Operational
API: REST
Operational
API: SMPP
Operational
API: SMTP (email2sms)
Operational
API: WSDL
Operational
API: GAMMA
Operational
GAMMA
Operational
StarHub Enterprise Messaging Platform Support Centre
Email support
Operational
Phone support
Operational
Platform Uptime
HTTP API Response Time
Notifications
Tuesday 9th June 2020
Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue - RESOLVED
Dear Customer,
We would like to inform that the issue on Starhub Enterprise Messaging Platform has been restored.
Event description: Service Issue
Impacted Services: All Services
Start time: 09/06/2020 - 06:00 SGT
End time: 09/06/2020 - 06:55 SGT
Starhub Enterprise Messaging Platform - Notice of Service Impacting Issue
Dear Customer,
We are currently experiencing a service issue with Starhub Enterprise Messaging Platform.
Event description: Service Issue
Impacted Services: All services
Start time: 09/06/2020 - 06:00 SGT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 5 years ago
Dear Customer,
We are writing to inform you that the maintenance work on Starhub Enterprise Messaging Platform is about to start.
Our team will notify you after the work has been completed.
Monday 8th June 2020
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago
Dear Customer,
We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.
Maintenance start time: 08/06/2020 - 01:00 SGT]
Maintenance end time: 08/06/2020 - 05:00 SGT]
Impact: Service Interruptions - 1:17am-1:28am, 3:30am-3:05am, 3:21am-3:23am
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - START, scheduled 5 years ago
Dear Customer,
We are writing to inform you that the maintenance work on Soprano Asia Messaging Platform is due to commence at 1am SGT, with an expected completion at 5am SGT.
Change reference: PCR-1564
Our team will notify you after the work has been completed.
Sunday 7th June 2020
No incidents reported
Saturday 6th June 2020
No incidents reported
Friday 5th June 2020
No incidents reported
Thursday 4th June 2020
No incidents reported
Wednesday 3rd June 2020
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago
Dear Customer,
We are writing to inform you that we have completed the maintenance work on the Soprano Asia Messaging Platform.
