System Status

Welcome to the StarHub Enterprise Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-6770

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 21/08/2025 - 03:00 SGT

Maintenance end time: 21/08/2025 - 07:00 SGT

Impact: No service impact is expected.

We will email you at the beginning and end of the maintenance period.

Notifications

Monday 8th February 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2571

Description: Database Maintenance Activity.

Maintenance start time: 08/02/2021 - 03:00 SGT
Maintenance end time: 08/02/2021 - 06:00 SGT

Impact: There will be a service interruption to all services between 3:10am-4:10am approximately.

We will email you at the beginning and end of the maintenance period.

Tuesday 2nd February 2021

Starhub Enterprise Messaging Platform - Notice of Planned Service Maintenance, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Starhub Enterprise Messaging Platform.

Reference: PCR-2556

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 02/02/2021 - 03:00 SGT

Maintenance end time: 02/02/2021 - 06:00 SGT

Impact: No service impact.

We will email you at the beginning and end of the maintenance period.

Friday 22nd January 2021

No incidents reported

Thursday 21st January 2021

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance - FINAL, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we have completed the emergency maintenance work on Starhub Enterprise Messaging Platform.

Maintenance start time: 21/01/2021 - 03:00 SGT

Maintenance end time: 21/01/2021 - 05:40 SGT

Impact: No impact

Starhub Enterprise Messaging Platform - Notice of Emergency Maintenance, scheduled 4 years ago

Dear Customer,

We are writing to inform you that we will be performing emergency maintenance work on Starhub Enterprise Messaging Platform.

Reference: PCR-2529

Description: Product maintenance

Maintenance start time: 21/01/2021 - 03:00 SGT

Maintenance end time: 21/01/2021 - 06:00 SGT

Impact: No impact

We will email you at the end of the maintenance period.

Wednesday 20th January 2021

No incidents reported

Tuesday 19th January 2021

No incidents reported

Monday 18th January 2021

No incidents reported

Sunday 17th January 2021

No incidents reported

Saturday 16th January 2021

No incidents reported